Our Recommendations
- Risk communication and community engagement readiness and response to coronavirus disease (COVID-19): interim guidance, 19 March 2020 (2020)
- Coronavirus disease (COVID-19) advice for the public: Myth busters (2020)
- Crisis Emergency Risk Communication. Manual (2014)
- Effective Media Communication during Public Health Emergencies. Handbook and Field Guide (2005)
- Rumour has it: a practice guide to working with rumours (2017)
New Publications
- Construir sistemas de salud resilientes para avanzar hacia la salud universal en la Región de las Américas. Enseñanzas de la COVID-19 (2023)
- Building Resilient Health Systems to Advance toward Universal Health in the Americas: Lessons from COVID-19 (2023)
- WHO COVID-19 policy brief: building trust through risk communication and community engagement, 14 September 2022 (2022)
- Risk communication and community engagement: a compendium of case studies in times of COVID-19 (2022)
- Note d’orientation de l’OMS sur la COVID-19 : Instaurer la confiance grâce à la communication sur les risques et à la participation communautaire (2022)
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Lignes directrices provisoires
26 janvier 2020
Ce document propose des listes de contrôle élaborées par l’OMS en matière de communication sur les risques et de participation communautaire (RCCE) pour la préparation et les premières ripostes face au nouveau coronavirus 2019 (2019-nCoV) r...
Social Stigma associated with COVID-19
recommended
A guide to preventing and addressing social stigma.
Social stigma in the context of health is the negative association between a person or group of people who share certain characteristics and a specific disease. In an outbreak, this may mean people are labelled, stereotyped, discriminated against,...
Here you can download infographics and posters
Risk Communication and Community Engagement (RCCE) is an essential component of your health emergency preparedness and response action plan. This tool is designed to support risk communication, community engagement staff and responders working with national health authorities, and other partners to ...
EPI-WIN WHO Information Network for Epidemics
recommended
A key component of epidemic and pandemic preparedness is ensuring systems are in place for real-time information to flow from a trusted source to the people at risk.
In the absence of such information rumours can spread rapidly through social media, resulting in an INFODEMIC. EPI-WIN is the WHO Inf...
Introducción El brote diseminado de enfermedad por el coronavirus 2019 (COVID-19) en la provincia de Hubei, en China, y la introducción del virus en la Región de las Américas ponen de relieve la urgente necesidad de una comunicación clara, honesta, concisa y coherente.
La comunicación de rie...
Временное руководство
19 марта 2020 г.
В отсутствие надлежащего планирования и эффективного управления массовые мероприятия в силу значительного числа людей могу...
3 марта 2020 г.
Для кого этот документ: государственные органы, СМИ и местные организации, участвующие в мероприятиях по борьбе с новой коронавирусной инфекцией COVID-19.
Социальная ...
Volunteers are impacted by COVID-19 like everyone else worldwide. They worry about being stigmatized by family and community members, fear contracting the virus, having to be in isolation or quarantine, losing colleagues etc. Volunteers may also be affected by witnessing the death of someone they su...
This document, produced by IFRC, UNICEF and WHO, suggests key actions on how people and communities can stay safe and slow down the spread of COVID-19, particularly for contexts where you might have been asked by your local authorities to maintain physical distance or stay home.
Available in: Arabi...
Este documento, produzido pela IFRC, UNICEF e OMS, sugere acções-chave sobre como as pessoas e as comunidades podem permanecer seguras e retardar a propagação da COVID-19, especialmente em contextos em que as autoridades locais possam ter solicitado que se mantenha a distância física ou que se...
A brief guide for those using social media in humanitarian organizations
The guide seeks to address questions about how we can face local communication challenges presented by the pandemic, and how communicators respond effectively to the situation through supporting our communities to cope and to protect themselves. This guide aims to provide insights for a wide range o...
Collection of Tools, Techniques, Resources and Stragtegies for Journalists covering the Coronavirus Outbreak. Includes Tools for Fact-Checking, misinformation and hoaxes.
The purposes of this template are to support PAHO Country Offices and national/subnational emergency management mechanisms to develop or update their risk communication and community engagement (RCCE) plans related to COVID-19. The COVID-19 pandemic is a rapidly evolving situation and takes on diffe...
This strategy, produced by IFRC, UNICEF and WHO, provides an overview of RCCE coordination approach and priorities across the different phases of the COVID-19 preparedness and response
There is an overabundance of information circulating about the new coronavirusdisease(COVID-19), which can make it hard for people to identify which information is reliable and trustworthy. Rumours and misinformation travel fast–especially through social media.This cannot only stop people from ado...
