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Quality of Care in Family Planning Services at Health Facilities in Senegal - Analysis Brief from The DHS Program

The DHS Program (2015) C2
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Quality of Care and Client Satisfaction with Maternal Health Services in Nepal

Acharya, S., S. Sharma, B. Dulal, K. Aryal DHS; USAID (2018) CC
This report presents further analysis of the 2015 Nepal Health Facility Survey. Data analysis is based on the Donabedian framework for assessing quality of care in health services, which divides the indicators into three groups: structure, process, and outcome. The World Health Organization Service ... more
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Quality of Care in Family Planning Services at Health Facilities in Senegal

Assaf, Shireen, Wenjuan Wang, and Lindsay Mallick ICF International (2015) C2
DHS Analytical Studies No. 55.
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Quality of care in contraceptive information and services, based on human rights standards: A checklist for health care providers

Rajat Khosla, Moazzam Ali and Jane Cottingham World Health Organisation (WHO) (2017) C_WHO
This checklist covers five areas of competence needed by health care providers to provide quality of care in contraceptive information and services including: respecting users’ privacy and guaranteeing contfidentiality, choice, accessible and acceptable services, involvement of users in improving ... more
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2014 Bangladesh Health Facility Survey (BHFS) Policy Brief

NIPORT, ACPR, and ICF (2016) C2
Achieving Quality Health Care in Bangladesh: 2014 Bangladesh Health Facility Survey (BHFS)
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Standards for improving the quality of care for children and young adolescents in health facilities

World Health Organization WHO (2018) C_WHO
These standards for the quality of paediatric care in health facilities form part of normative guidance for improving the quality of maternal, newborn, child and adolescent health care. In view of the importance of the continuum of both the life-course and service delivery (1), these standards bu... more
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Ethiopian National Health Care Quality Strategy 2016-2020

Ministry of Health Ethiopia (2015) CC
Transforming the Quality of Health Care in Ethiopia
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Standards for improving quality of maternal and newborn care in health facilities
recommended

Bernadette Daelmans, Olufemi Oladapo, Özge Tuncalp et al World Health Organization (WHO) (2016) C_WHO
The standards of care cover the routine care and management of complications occurring for women and their babies during labour, childbirth and the early postnatal period, including those of small babies during the first week of life. They define priorities for improving the quality of maternal and ... more
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Improving the quality of care for mothers and newborns in health facilities. POCQI: Point of Care Quality Improvement. Coaching Manual

World Health Organization (WHO), Regional Office for South-East Asia (2017) C_WHO
Four simple steps to practice quality improvement at health facility level
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Quality of care in family planning services in Senegal and their outcomes

Assaf S., W. Wang, L. Mallick BMC Health Services Research (2017) CC
High quality of care in family planning (FP) services has been found to be associated with increased and continued use of contraceptive methods. The interpersonal skills and technical competence of the provider is one of the main components of quality of care. To study the process component of quali... more
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Quality, Equity, Dignity. The network to improve quality of care for maternal, newborn and child health

World Health Organization WHO; UNICEF; et al. (2018) C_WHO
Strategic Objectives
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Quality of care in fragile, conflict-affected and vulnerable settings: tools and resources compendium
recommended

World Health Organization WHO (2021) C_WHO
This compendium represents a curated, pragmatic and non-prescriptive collection of tools and resources to support the implementation of interventions to improve quality of care in such contexts. Relevant tools and resources are listed under five areas: Ensuring access and basic infrastructure for qu... more
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Quality of care in fragile, conflict-affected and vulnerable settings: taking action

World Health Organization WHO (2020) CC
In fragile, conflict-affected and vulnerable settings, delivery of quality health services faces significant challenges, including disruption of a routine health service organization and delivery systems, increased health needs, complex and unpredictable resourcing issues, and vulnerability to multi... more
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Understanding barriers to quality of care: an approach for conducting a situational analysis of water, sanitation and hygiene (‎WASH)‎ and quality in health care facilities

World Health Organization WHO (2021) C_WHO
The availability of water, sanitation and hygiene (WASH) services in health care facilities, especially in maternity and primary-care settings where they are often absent, supports core aspects of quality, equity and dignity for all people. This document describes an approach for conducting a nation... more
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Situational analysis of quality improvement in maternal and neonatal health care, Sierra Leone

United Nations Population Fund UNFPA (2018) CC
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Standards for improving the quality of care for small and sick newborns in health facilities

World Health Organisation (WHO) (2019) C_WHO
The standards for the care of small and sick newborns in health facilities define, standardize and mainstream inpatient care of small and sick newborns, building on essential newborn care and ensuring consistency with the WHO quality of care framework. The standards will guide countries in caring fo... more
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Quality health services and palliative care: practical approaches and resources to support policy, strategy and practice

World Health Organisation (WHO) (2021) C_WHO
As countries commit to achieving universal health coverage, it is imperative to ensure that the design and delivery of palliative care services place attention on quality of care, with action needed across all domains of quality health services: effectiveness, safety, people-centredness, timeliness,... more
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Quality of Care Certification - Manual for the Kenyan Health Sector

Kenya Ministry of Health (2020) C1
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WHO Quality Toolkit: Navigating tools to improve the quality of health services
recommended

World Health Organization WHO (2022) C_WHO
The WHO Quality Toolkit: Navigating tools to improve the quality of health services helps easy identification and access to a wide range of WHO published materials to improve the quality of health services. These tools support the actions described in the Quality health services: a planning guide, w... more
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Improving the quality of care for maternal, newborn and child health: implementation guide for national, district and facility levels

World Health Organization WHO World Health Organization (2022) C_WHO
Implementation guide for national, district and facility levels. This implementation guide contains practical guidance for policy-makers, programme managers, health practitioners and other actors working to establish and implement quality of care (QoC) programmes for maternal, newborn and child ... more