The Protection of Personal Information (<span class="attribute-to-highlight medbox">POPI</span>) <span class="attribute-to-highlight medbox">Act</span> Confidentiality: providing and protecting information • Health care practitioners hold information about patients that is private and sensitive. • The National Health <span class="attribute-to-highlight medbox">Act</span> (<span class="attribute-to-highlight medbox">Act</span> No. 61 of 2003) provides that this information must not be given to others, unless the patient consents or the health care practitioner can justify the disclosure. • Practitioners are responsible for ensuring that clerks, receptionists and other staff respect confidentiality in their performance of their duties.