Understanding Risk Communication Best Practices: A Guide for Emergency Managers and Communicators

Janoske M, Liu B, Sheppard B U.S. Department of Homeland Security (2012) C1
Effective risk communication requires the alignment of complex factors including trust <span class="attribute-to-highlight medbox">b</span>etween the communicator and the audience(s), audience involvement, and emotional responses to risk. Risk communication is especially challenging now as new media changes the landscape for <span class="attribute-to-highlight medbox">b</span>oth communicators and their audiences. Viewed as a discussion of the most important findings for risk communicators and managers, this report delves into research-driven recommendations for effective risk communication practices.