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This compendium collates current tools and resources on quality improvement developed by the WHO Service Delivery and Safety Department and provides examples of how the tools and resources have been applied in country settings. The target audience f ... more
A guide to Primary Health Care Facility Supervision
Quality Standards for community health services Level 1
A Training Curriculum for Multidisciplinary Healthcare Teams. This innovative training package aims to empower multidisciplinary health workers to have the confidence and skills to provide comprehensive, youth-friendly HIV services that support adol ... more
The curriculum, which complements the national pediatric ART training, was finalized in 2011 and was subsequently implemented nationally. The training curriculum includes a 15-module Trainer Manual, a Participant Manual, and accompanying PowerPoint slides.
Antibiotics save lives, but poor prescribing practices are putting patients at unnecessary risk for preventable allergic reactions, super-resistant infections, and deadly diarrhea. Errors in prescribing decisions also contribute to antibiotic resistance, making these drugs less likely to work in th ... more
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Including a Tool to Assess the Adolescent Health and Development Component in Pre-Service Education of Health-Care Providers
The guide helps network managers and technical experts navigate the steps necessary for gathering, structuring, analyzing and reporting information needed to make strategic plans that improve sustainability and equity.
Trainer Manual Introduction (Section 1-3)
The Millennium Development Goals (MDGs) showed that global commitment and collective action could significantly reduce the disease burdens of three deadly communicable diseases: HIV/AIDS, tuberculosis (TB) and malaria. The MDGs helped focus efforts on these three deadly diseases and leveraged ... more
Bull World Health Organ 2020;98:773–780 Universal health coverage (UHC) depends on a strong primary health- ... more
This document shall serve as the most comprehensive set of guidelines on the safe management of waste generated from heath care activities in the country. It incorporates the requirements of all Philippine laws and regulations governing HCWM and is ... more
Nurses play a key role in the provision of primary health care (‎PHC)‎ and the coordination and organization of medical care overall. Nurses ar ... more
As countries aim to progress towards the Sustainable Development Goals (SDGs) and achieving universal health coverage, health inequities driven by racial discrimination and intersecting factors rema ... more
Accessed 15th of October 2015
Vulnerable and Marginalized Groups Planning Framework
Inequality of access to palliative care and symptom relief is one of the greatest disparities in global health care (1). Currently, there is avoida ... more
People younger than 20 years comprise 35% of the global population and 40% of the global population of least-developed nations. The number of children - neonates, infants, children, and adolescents up to 19 years of age - who need pediatric palliative care ... more
Towards the Peoples Health Assembly Book - 5
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Primary health care, as outlined in the 1978 Declaration of Alma-Ata and again 40 years later in the 2018 WHO/UNICEF document A vision for primary health ... more

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International Committee of the Red Cross International Committee of the Red Cross (2006) C1
In health emergencies as in periods of stability, restoring access to primary health-care services is a priority in so far as many ... more
An Easy-Reference Guidebook for Healthcare Providers In Developed and Developing Countries
Specific Objectives • To increase the knowledge and awareness of personnel on chemical management. • To educate the personnel on the potential adverse health effects of chemical exposure. • To educate the personnel on the existing laws pert ... more
Research Brief
Spirometry is required as part of the comprehensive evaluation of both adult and paediatric individuals with suspected or confirmed respiratory diseases and occupational assessments. It is used in the categorisation of impairment, grading of severity, assessment of potential progression and response ... more
For the Assesor's Guide Vol 1 and 2 see: nrhm.gov.in/images/pdf/programmes/maternal-health/guidelines/Operational_Guidelines_for_Quality_Assurance_in_Public_ ... more
This report presents, for the first time, a global assessment of the extent to which health care facilities provide essential water, sanitation and hygiene (WASH) services. Drawing on data from 54 l ... more
Essential Drug list on page 36!!
Workshop on PHC Revitalisation in Nepal, April 5-6, 2010
Vision Statement
From birth to 8 years of age, all children of the Republic of the Union of Myanmar will receive holistic, high-quality and developmentally-appropriate care from their parents, ... more
Countries must invest at least 1% more of GDP on primary health care to eliminate glaring coverage gaps At current rates of progress up to 5 billion people will miss out on ... more
A guide to support implementation of health service Quality Improvement activities in Ethiopian health facilities
The world is facing an unprecedented range of emergencies. In reaction to these complex adversities, many people experience considerable distress and impairment, and a minority may even go on to develop mental health conditions. Meanwhile, those wit ... more
Self-care interventions are among the most promising and exciting new approaches to improve health and well-being, both from a health systems persp ... more
This document puts forward the joint position and vision of an expert, global, multistakeholder working group on implementing Kangaroo Mother Care (KMC) for all preterm or low birth weight (LBW) infants as the foundation for small and/or sick newbor ... more
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Value in Health Regional Issues 4 C (2014) 37-40
DHS Working Papers No. 86
[Preface]. For more than forty years Primary Health Care (PHC) has been recognized as the cornerstone of an effective and responsive health system. ... more
This document is to guide policy makers, managers, districts, health workers, communities, NGOs and all other stakeholders on how to implement newborn health services.
Health Systems for Outcomes Publication | Using qualitative data from Rwanda, this study focuses on four institutional factors that affect health worker performance and career choice: incentives, mo ... more
This report explores community-focused change initiatives in the financing, organization, and delivery of mental health services in Peru from 2013 to 2016. It examines the national dimension of reforms but focuses above all on implementation and res ... more
Key messages include Effective communication skills should be used for everyone seeking health care, including people with MNS conditions and their carers; Effective communication skills enable ... more
Primary care - Putting people first: This chapter describes how primary care brings promotion and prevention, cure and care together in a safe, eff ... more
This South-East Asia Regional Strategy for Primary Health Care: 2022-2030 aims to accelerate progress in all countries of the Region towards universal hea ... more
It summarizes guidance on how to manage – and when to refer – children and adolescents presenting with common complaints and conditions. It includes information to enable primary health care pro ... more

Prison Health Care in the Czech Republic, Hungary and Poland

M. Mac Donald The European Institute for Crime Prevention and Control, affiliated with the United Nations (2001) C2
HEUNI Paper No. 16
Situational Analysis: 13-23 October 2014
Report prepared using the WHO/SEARO workbook tool for undertaking a situational analysis of medicines in health care delivery in low and middle income c ... more
The Quality Criteria for Health National Adaptation Plans (HNAPs) presents examples of good practice in HNAP development to assist countries in developing a comprehensive, feasible and implementable ... more
Accessed 26 June 2014
Chronic Dis Int - Volume 3 Issue 1 - 2016 ISSN 2379-7983
This statement presents the 2018 definition of skilled health personnel providing care during childbirth (also widely known as a “skilled birth attendants” or SBAs). It results from the recent r ... more
Policy and systems. Global Mental Health(2017),4, e7, page 1 of 6. doi:10.1017/gmh.2017.3