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Toolboxes
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This flipbook is for community health workers to use to educate their communities about Zika, how it is spread, the effects of the virus, what to do if infected, and how to prevent Zika.
CHW Central is an online community of practice that brings together program managers, experts, practitioners, researchers, and supporters of CHW programs. The website is a virtual meeting place to share resources and experiences and to discuss and d ... more
Interim Guidance 7 March 2020 This document provides technical guidance for government authorities, health workers, and other key stakeholders to guide response to community spread. It will be upda ... more
Community Care Centres (CCCs) are small facilities (10 beds maximum), located within the community and run by community ... more
This manual provides guidance on best practices to be followed in Ebola Care Units (ECUs)/Community Care Centres (CCCs). It is intended for health aid workers (including junior nurses and ... more
Guide for community-based management and care of people with dementia Version 1.0 Mental Health and Substance Abuse Division of NCD and Health ... more

Community consultation on the role of peer support in the Retention of women, adolescents and children in HIV care and treatment

World Health Organization ( WHO Regional Office for Africa), ICW, Unicef, (2017) C_WHO
16-17 November 2017, Hotel Djeugua, Yaoundé, Cameroon Meeting Report December 2017
Interim guidance v2, 19 March 2020 This document provides WHO checklists for risk communication and community engagement (RCCE) readiness and initial response for novel coronaviruses (nCoV) recently identified in Wuhan, China (2019-nCoV). The objec ... more
8 February 2021 This document highlights 10 well established Risk Communication and Community Engagement (RCCE) principles that have proven their power. Together they put communities at the heart of the roll out of new vaccines, treatments and test ... more
Community-based strategies play a significant role in many health systems in low- and middle-income countries, especially in light of critical shortages in the ... more
Case study: Cambodia

Community based rehabilitation (CBR)

World Health Organization (2012) C_WHO
Q4: Should community based rehabilitation be offered to children with intellectual disabilities?
…voices of persons with disabilities - Part 1

Community management of opioid overdose

World Health Organization (2014) C_WHO
The microbiology laboratory database software. WHONET is a desktop Windows application for the management and analysis of microbiology laboratory data with a particular focus on antimicrobial resistance surveillance. WHONET, available in 28 languages, supports local, national, regional, and global ... more
Contact tracing is a key element of WHO’s recommended approach to control the spread of COVID-19 by breaking the chains of human-to-human transmission. This document provides guidance to health authorities at all levels to improve the success rat ... more
During the COVID-19 health crisis, community pharmacists had an enhanced role in supporting health-care systems that were overburdened by managing ... more
Second Edition
The messages should be used to inform, educate and engage different audience groups depending on their level of risk, vulnerability, presence in contact areas, care of patients with Ebola, or engagement or attendance of burials.
This is one of seven Medical Peace Work courses.
The Kabeho Mwana project (2006–2011) supported the Rwanda Ministry of Health (MOH) in scaling up integrated community case management (iCCM) of childhood illness in 6 of Rwanda’s 30 districts. T ... more
a training course for community health workers, adaptation for high HIV or TB settings: chart booklet
This is one of seven Medical Peace Work cases.
Physical and social distancing measures are associated with limiting contact between people during disease outbreaks. These measures when applied are often enhanced by lockdowns or shutdowns as part of broader risk communication and community engage ... more
Storybook which is about children's well being and resilience
Use these resources to engage communities, increase cultural competence, and promote type 2 diabetes prevention and diabetes management.
Treat diarrhoea, confirmed malaria, and fast breathing
22 December 2021
Best practice for hand hygiene requires the availability of clean water, soap, and single use disposable towels or alcohol based hand sanitiser with a concentration of 70%. Availability of these resources is not always assured. When resources for hand hygiene are not available other materials need t ... more
This publication articulates the WHO Botswana Country Office’s focus and investment needs for the biennium 2022–2023, building on achievements, networks, and partnerships fostered in 2020-2021. As the leading health authority within the Unit ... more
Q13: Are strategies aimed at improving community attitudes towards mental, neurological and substance use conditions (e.g. anti-stigma campaigns) feasible and effective?
This document is a guide for national authorities who are responsible for managing public health responses to COVID-19
The Interim Guidance for Risk Communication and Community Engagement (RCCE) outlines recommendations, considerations and methods to raise awareness, manage risk perception, maintain trust and proactively support people at risk to make informed decis ... more
Step-by-step risk management guidance for drinking-water supplies in small communities.
The guidance notes describe key actions that policy-makers at national and subnational levels can take in relation to: diagnostic testing for COVID-19, clinical management of COVID-19, meeting targets for vaccination against COVID-19, maintaining infection control measures for COVID-19 in ... more
A Guidance and Resource Package for Country Offices for Coordination, Planning, Key Messages and Actions
The factsheet is aimed at promoting good water, sanitation and hygiene practices, particularly handwashing with soap as an important barrier to the transmission of COVID-19 and other infectious diseases. The factsheet also provides messages on measures for cleaning and disinfecting the home.
21 August 2020 This guidance provides specific considerations for the use of non-medical masks, also known as fabric masks, by children as a means for source control in the context of the current COVID-19 pandemic. It also advises on the use of medical masks for children under certain conditions.
In order to assist those who are undergoing stress because of Corona Virus crisis, an online Help Desk was launched at Catholic Health Association of India, Directorate, Hyderabad on 26th February. Billion Lives, a social impact tech company base ... more

Zika Virus Infection: Step by Step Guide on Risk Communication and Community Engagement

Pan American Health Organization (2016) C_WHO
This document offers suggested risk communication actions in relation to Zika virus infection and other health issues linked to this disease. It is directed toward ministers of health and other ... more
BioMed Central DOI 10.1186/s12963-016-0096-y
The Water, Sanitation, and Hygiene Improvement Training Package is intended to support the training of local outreach workers and their subsequent work in communities to promote improved water, sanitation and hygiene (WASH) practices to reduce diarr ... more
Women, the elderly, adolescents, youth, and children, persons with disabilities, indigenous populations, refugees, migrants, and minorities experience the highest degree of socio-economic marginalization. Marginalized people become even more vulnerable in emergencies.1 This is due to factors su ... more
Petersen et al. Int J Ment Health Syst (2016) 10:30 DOI 10.1186/s13033-016-0060-z
BMC Public Health, Volume 18, Article number: 303 (2018) https://doi.org/10.1186/s12889-018-5208-0 Published: 02 March 2018
This strategy, produced by IFRC, UNICEF and WHO, provides an overview of RCCE coordination approach and priorities across the different phases of the COVID-19 preparedness and response

Lobbying for Political Change under Adverse Political Conditions: Lessons from Advocacy Work in North Carolina

L. Storrow; D. Rowan AIDS 2016 (Durban South Africa); UNC Charlotte; NC AIDS Action Network (Education, Advocacy, Community) (2019) C2
Presented at the 21st international AIDS conference - Durban, South Africa Accessed: 17.11.2019
J Nepal Health Res Counc 2012 May;10(21):82-87
Training Manual for Community Health Workers
These toolkits were produced and used as part of the Moyo ndi Mpbamba project in Malawi to guide the community mobilization process in target districts.
The WHO Guidance on community mental health services: Promoting person-centred and rights-based approaches document is part of the WHO Guidance and technical packages on ... more
Integrated community case management (ICCM) – an approach where community-based health workers are trained to identify, treat and refer children ... more
Frontline health workers (FHWs) provide services directly to communities where they are most needed, especially in remote and rural areas. Many are community ... more
The WHO Guidance on community mental health services: Promoting person-centred and rights-based approaches document is part of the WHO Guidance and technical packages on ... more
The WHO Guidance on community mental health services: Promoting person-centred and rights-based approaches document is part of the WHO Guidance and technical packages on ... more
The WHO Guidance on community mental health services: Promoting person-centred and rights-based approaches document is part of the WHO Guidance and technical packages on ... more
The WHO Guidance on community mental health services: Promoting person-centred and rights-based approaches document is part of the WHO Guidance and technical packages on ... more
A toolkit for Implementation. Module 3: Participatory community assessment in maternal and newborn health

The Current State of CHW Training Programs in Sub-Saharan Africa and South Asia

Cindil Redick& annah Sarah Faich Dini One Million Community Health Workers Campaign | mPowering Frontline Health Workers (2014) C2
What We Know, What We Don’t Know, and What We Need to Do

Health and Environment Project in Benin

R. Edon Field Actions Science Reports (2010) C2
In 1989, the Republic of Benin was facing a great social and economical crisis. Civil servants of all the sectors in public administration were on strike. People did not know where to go for their health care. Salaries were not paid for more than ... more
This training guide applies a participatory approach, reflecting the considerable evidence that adults learn best by practicing and reflecting on their experiences. It thus emphasizes exercises to improve skills in counseling that support clients to adopt optimal nutrition practices. Women’s nutri ... more
This is a book about community-based research in the service of improving the sustainability and equity of safe water production, consumption, and management at community level in rural Uganda. It p ... more
This document was prepared by UNICEF Regional Office for West and Central Africa, under the leadership of Christophe Valingot and the review of Joachim Peeters (WASH Specialist) and Arnaud Laillou (Nutrition Specialist), on behalf of the WASH Regional Group and the Nutrition Regional Group. This ... more
After introducing Ethiopia's WASH sector challenges and trends, the plan describes IRC Ethiopia's vision and strategy which draws from IRC and Water For People's joint framework - Destination 2030. It then details the organisational changes and business development needed to implement the strategic ... more
Quality Standards for community health services Level 1
Int Health. 2012 December 1; 4(4): 253–259. doi:10.1016/j.inhe.2012.07.001
Des efforts considérables ont été menés pour apporter aux populations rurales du continent africain des soins de base. Mais la qualité de ces soins reste aujourd’hui peu satisfaisante car le médecin généraliste est le plus souvent absent en première ligne. Cette situation est paradoxa ... more
Community Health Committee Training
The main goal of the National Health Plan (NHP) 2017-2021 is to extend access to a basic Essential Package of Health Services (EPHS) to the entire population while increasing financial protection. I ... more
Ethiopia has been repeatedly affected by conflict, flooding, drought, and disease outbreaks in the past years. As of January 2024, the country is actively responding to the longest recorded cholera outbreak which started in August 2022, recurrent measles outbreaks which started in August 2021, and t ... more
Integration of mental health (MH) and HIV programs has the potential to significantly improve health outcomes for people living with HIV (PLHIV). This training package, which is comprised of a train ... more
Good practice guide Supporting community action on HIV, health and rights to end AIDS
In many of Myanmar’s contested regions, healthcare services are provided through two parallel governance systems – by the government’s Ministry of Health, and by providers linked to ethnic armed organizations. Building upon efforts to build tr ... more
This manual serves as a toolkit of useful PM&E techniques for improving the performance and impact of community-based interventions, such as those involving the most vulnerable children, home-based care and gender-based violence. The manual includes ... more
The United States Agency for International Development (USAID) Bureau for Democracy, Conflict, and Humanitarian Assistance Office of U.S. Foreign Disaster Assistance (DCHA/OFDA) requested Food and Nutrition Technical Assistance II Project (FANTA-2) assistance to review ... more
Community Health Impact Coalition members & colleagues from across the world are sharing COVID-19 explainers, internal policies, clinical protocols, & more live

Summary of National Priorities - Malawi

Community Health Roadmap United States Agency for International Development; Bill & Melinda Gates Foundation; The Rockefeller Foundation; World Bank Group; community health acceleration partnership; unicef (2021) CC
Malawi’s first National Community Health Strategy (NCHS, 2017-2022) defines a new community health ... more
Recommendations on the inclusion of people with disabilities in eye care made by CBM's Medical Eye Care Advisory Group as a result of a meeting in Hydrabad, India, in 2012.
This brief report examines the extent to which community-based treatment and integration support are provided for people living with mental illness across 15 selected Asia-Pacific economies. Some of the key findings are discussed in light of the div ... more