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Quality and safety practices for malaria rapid testing services

World Health Organization WHO (2022) C_WHO
This document is a guide defining requirements for quality and safety for malaria rapid diagnostic testing services to safeguard the quality of the results, the safety of the operators and patients ... more
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Quality criteria for the evaluation of climate-informed early warning systems for infectious diseases

World Health Organization WHO (2021) C_WHO
The frequency of infectious disease epidemics is increasing, and the role of the health sector in the management of epidemics is crucial in terms of response. In the context of infectious disease epidemics, the use of climate-informed early warning systems (EWS) has the potential to increase the eff... more
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Laboratory quality standards and their implementation

World Health Organization WHO, Western Pacific Region (2011) C_WHO
 External Link
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Implementation of the International Health Regulations (2005)

World Health Organization (2009)
Report of the Review Committee on the Functioning of the International Health Regulations (2005) in relation to Pandemic (H1N1) 2009
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Nigeria: National Quality Assurance Policy For Medicines and Other Health Products

Federal Ministry of Health, Nigeria (2015) C1
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Quality of care in contraceptive information and services, based on human rights standards: A checklist for health care providers

Rajat Khosla, Moazzam Ali and Jane Cottingham World Health Organisation (WHO) (2017) C_WHO
This checklist covers five areas of competence needed by health care providers to provide quality of care in contraceptive information and services including: respecting users’ privacy and guaranteeing contfidentiality, choice, accessible and acce... more
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Improving the quality of care in the public health system in Bangladesh: building on new evidence and current policy levers

Krishna Hort, Valeria de Oliveira Cruz, Murad Sultan World Health Organisation (WHO) (2017) C_WHO
Bangladesh Health Systems in Transition
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Nigeria: GOOD PRACTICES FOR PHARMACEUTICAL QUALITY CONTROL LABORATORIES

National Agency for Food and Drugs Administration and Control (NAFDAC) (2016) C2
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Joint External Evaluation Tool- International Health Regulations (2005)

World Health Organization WHO (2022) C_WHO
Third edition. The main changes within the third edition of the JEE tool include the split of the technical area National legislation, policy, and financing into two technical areas (Legal instruments and Financing); the drop of the technical area previously titled Reporting and the move of indicat... more
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Improving the quality of health services: tools and resources

World Health Organization WHO (2019) C_WHO
This compendium collates current tools and resources on quality improvement developed by the WHO Service Delivery and Safety Department and provides examples of how the tools and resources have been applied in country settings. The target audience f... more
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Tobacco product regulation

World Health Organization; Together lets beat Tobacco (2018) C_WHO
Building laboratory testing capacity
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Quality of care in family planning services in Senegal and their outcomes

Assaf S., W. Wang, L. Mallick BMC Health Services Research (2017) CC
High quality of care in family planning (FP) services has been found to be associated with increased and continued use of contraceptive methods. The interpersonal skills and technical competence of the provider is one of the main components of ... of care. To study the process component of quality of care, the distribution of the FP counseling topics was examined by client, provider and facility characteristics. To assess the outcomes of quality of care, client satisfaction and their knowledge of their method’s protection from STIs were used. This study examined the factors associated with these outcomes with a focus on provider counseling and training. more
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Quality Midwifery Care in the Midst of Crisis: Midwifery Capacity Building Strategy for Northern Syria (2017-2021)

UN Women, UNFPA; Health Cluster Turkey Hub; EU (2018) CC
Midwifery Capacity Building Strategy for Northern Syria 2017-2021 Available in Arabic
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Checklist for assessing quality of healthcare - Facilities

Kenya Ministry of Health (2021) C1
Kenya Quality Model for Health - Level 2 Facilities
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Checklist for assessing quality of healthcare -Health Facilities

Kenya Ministry of Health (2021) C1
Kenya Quality Model for Health - Health Facilities
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Checklist for assessing quality of healthcare - Hospitals

Kenya Ministry of Health (2021) C1
Kenya Quality Model for Health - Hospitals
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Quality health services and palliative care: practical approaches and resources to support policy, strategy and practice

World Health Organisation (WHO) (2021) C_WHO
As countries commit to achieving universal health coverage, it is imperative to ensure that the design and delivery of palliative care services place attention on quality of care, with action needed across all domains of ... health services: effectiveness, safety, people-centredness, timeliness, equity, integration and efficiency. Providing compassionate, dignified and people-centred palliative care is an ethical responsibility of health systems. This document provides a practical resource to support implementation of sustainable improvements in the quality of palliative care. It describes approaches to quality policy, strategy and planning for palliative care programmes and services, presents learning on quality of care arising from palliative care programmes, and offers considerations on measurement of quality palliative care services at all levels of the health system. The document also highlights relevant WHO resources available that further support the development of quality palliative care services. The audience for this document is a general one that includes policy-makers, palliative care service planners, managers, practitioners and health care providers at all levels. more
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Quality of care in fragile, conflict-affected and vulnerable settings: taking action

World Health Organization WHO (2020) CC
In fragile, conflict-affected and vulnerable settings, delivery of quality health services faces significant challenges, including disruption of a routine health service organization and delivery systems, increased health needs, complex and unpredic... more
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Survey of the Quality of Selected Antimalarial Medicines Circulating in Six Countries of Sub-Saharan Africa
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World Health Organization WHO (2011) C_WHO
The survey aimed at evaluating the quality of selected antimalarials in six countries of sub-Saharan Africa (Cameroon, Ethiopia, Ghana, Kenya, Nigeria and the United Republic of Tanzania). These countries have been support... more
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Assessment of the National Quality Management Systems Used to Monitor and Improve Quality in Health Service Provision in Hospitals and Health Centres in Namibia

Ministry of Health and Social Services (MOHSS) (2014) C1