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WHAT MATTERS? Humanitarian Feedback Bulletin on Rohingya Response
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Publication Years
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Women & Child Health
25
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Toolboxes
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2
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Getting started with: Hotline in a Box

Hotline in a Box (2020) C2
Accessed on 21.05.2020 Considering a hotline? This set of tools will help you assess, set up and manage different types of channels to communicate with communities during humanitarian crises.
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Setup and management of COVID-19 hotlines

World Health Organization WHO, Regional Office of Europe (2020) C_WHO
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Erste psychologische Hotline für Ukraine-Flüchtlinge

Zentrum für psychische Gesundheit, Ingolstadt (2022) CC
Mit einer Info-Hotline auf Russisch will das Klinikum Ingolstadt die neu Angekommenen bei der Orientierung unterstützen und sie über Hilfsmöglich Центр психічного здоров’я надає можливість людям, що ... more
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South African National TB Guidelines - Children

Medicines Information Centre; SPES Bona; National HIV & TB Health Care Worker Hotline (2019) C2
Accessed: 08.10.2019 Based on the National Guidelines for the Management of Tuberculosis in Children 2013, Department of Health, South Africa.
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Africa CDC Event-based Surveillance Resources

Africa Center for Disease Control and Prevention (2023) CC
The Event-based Surveillance Framework is intended to be used by authorities and agencies responsible for surveillance and response. This framework serves as an outline to guide stakeholders interested in implementing event-based surveillance (EBS) using a multisectoral, One Health approach. To ... more
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Ihr Telefon Joker - Übersetzungshotline für Ehrenamtliche

FaZIT (Fachberatungsdienst Zuwanderung, Integration und Toleranz im Land Brandenburg) (2018)
Dolmetscher-Hotline für Arabisch und Persisch für Ehrenamtliche. Die qualifizierten Sprachmittler stehen Ihnen montags bis freitags von 14 bis 17 Uhr zur Verfügung –unter den Nummern 0 18 06-56 53 70-1 für Arabisch und 0 18 06-56 ... more
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Indonesia: Corona Virus Information for the population

Kementerian Kesehatan Republic Indonesia (2020) C2
Infographics Hotline Corona VIrus
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Bundeskontaktstelle für Geflüchtete aus der Ukraine mit Behinderungen und/oder Pflegebedarf

Deutsches Rotes Kreuz e.V. (2021) CC
Прийом біженців: упорядкування та забезпечення прозорості Kostenlose Hotline der Bundeskontaktstelle für Geflüchtete aus der Ukraine mit Behinderungen und/oder Pflegebedarf +49 30 85 404 789 Wa ... more
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Community Perspectives about Ebola in Bong, Lofa and Montserrado Counties of Liberia: Results of a Qualitative Study

Najmeh Modarres; Sekou W. Konneh USAID; John Hopkins University; Health Communication Capacity Collaborative, et al. (2015)
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Создание горячих линий по COVID-19 и управление ими

World Health Organization WHO, Regional Office of Europe (2020) C_WHO
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National Knowledge, Attitudes and Practices (KAP) Study on Ebola Virus Disease in Liberia

the Liberia Institute of Statistics and Geo-Information Services (LISGIS) and the University of Liberia Pacific Institute of Research and Evaluation (UL-Pire) UNICEF (2015)
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Key Messages for Social Mobilization and Community Engagement in Intense Transmission Area. Fular

World Health Organization; UNICEF Translators without Borders (2014)
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Violence - Prevention and response for female sex workers -Take Charge; Be Safe.

National AIDS STI Control Programme (NASCOP), Ministry of Health, Government of Kenya (2017) C1
Violence - Prevention and response for female sex workers -Take Charge; Be Safe.
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Key messages for social mobilization and community engagement in intense transmission areas

World Health Organization (2014)
The messages should be used to inform, educate and engage different audience groups depending on their level of risk, vulnerability, presence in contact areas, care of patients with Ebola, or engagement or attendance of burials.
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Baa ma Wowilisia Nasia va ta Nungeisia Lɛma kɛ Kuwuhu Yengeblɛisia Miando Hegbeisia ti Gbayangɔ na

World Health Organization; UNCEF Translators without Borders (2014)
Mende Ebola Guidance Package
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Key Messages for Social Mobilization and Community Engagement in Intense Transmission Area. Themne

World Health Organization; UNCEF Translators without Borders (2014)
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Ebola virus disease preparedness strengthening team Senegal country visit 17–21 November 2014

World Health Organization (2015) C_WHO
The immediate objective of the country visit to Senegal was to build upon the public health preparedness already in place and to ensure that systems are available to investigate and report potential EVD cases and to mount an effective response to prevent a larger outbreak. The joint team for strengt ... more
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UNICEF DRC COVID-19 Situation Report #16 - 23 September 21 October 2020

UN Children's Fund UNICEF (2020) C_UNICEF
More than 8 million children have access to distance learning thanks to partnerships with 322 radio stations and 23 TV channels 1.2 million community masks distributed 25 million people reached with key messages on how to prevent COVID-19 through mass media channels (300 radio stations and ... more
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Consolidated Message Guide for Ebola Communication in Sierra Leone (Version 5, 21 May 2015)

National Social Mobilisation Pillar; SMAC; et al. (2015)
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Risk Communication and Community Engagement: Positive Practices from Europe during COVID

UNHCR (2020) CC
This paper is an initial compilation of the promising practices on risk communication and community engagement that have developed in Europe during the COVID pandemic, in complementarity to the UNHCR’s Practical Recommendations and Good Practice to Address Protection Concerns in the Context of the ... more