Interim guidance v2, 19 March 2020
This document provides WHO checklists for risk communication and community engagement (RCCE) readiness and initial response for novel coronaviruses (nCoV) recently identified in Wuhan, China (2019-nCoV). The objective of this document is to provide actionable guid...ance for countries to implement effective RCCE strategies which will help protect the public’s health in the early response to nCoV. This document includes recommended RCCE goals and actions for countries preparing for nCoV cases and for countries that have confirmed -nCoV cases.
Available in English, French and Chinese
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Lignes directrices provisoires
26 janvier 2020
Ce document propose des listes de contrôle élaborées par l’OMS en matière de communication sur les risques et de participation communautaire (RCCE) pour la préparation et les premières ripostes face au nouveau coronavirus 2019 (2019-nCoV) r...écemment identifié à Wuhan, dans la province du Hubei, en Chine. Il a pour objectif de donner aux pays des conseils pratiques pour la mise en œuvre de stratégies efficaces en matière de RCCE qui contribueront à protéger la santé publique lors des premières phases de la riposte face à un nCoV. Ce document inclut des objectifs et des actions de RCCE recommandés pour les pays qui se préparent à faire face à des cas de nCoV et pour ceux qui ont déjà des cas confirmés d’infection par le 2019-nCoV.
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Risk Communication and Community Engagement (RCCE) is an essential component of your health emergency preparedness and response action plan. This tool is designed to support risk communication, community engagement staff and responders working with national health authorities, and other partners to ...develop, implement and monitor an effective action plan for communicating effectively with the public, engaging with communities, local partners and other stakeholders to help prepare and protect individuals, families and the public’s health during early response to COVID-19.
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Introducción El brote diseminado de enfermedad por el coronavirus 2019 (COVID-19) en la provincia de Hubei, en China, y la introducción del virus en la Región de las Américas ponen de relieve la urgente necesidad de una comunicación clara, honesta, concisa y coherente.
La comunicación de rie...sgos abarca todas las cuestiones básicas de la comunicación para la salud, pero difiere en la necesidad de velocidad y la dependencia de la confianza. En los momentos de crisis, se insta a los líderes a que den una respuesta rápida, sentida y confiable. El público quiere saber qué se conoce, qué se está haciendo al respecto y lo que ellos pueden o deben hacer.
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The purposes of this template are to support PAHO Country Offices and national/subnational emergency management mechanisms to develop or update their risk communication and community engagement (RCCE) plans related to COVID-19. The COVID-19 pandemic is a rapidly evolving situation and takes on diffe...rent patterns in countries and communities. It is therefore imperative that RCCE plans are adapted to the local context, reviewed frequently, and updated as needed.
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This strategy, produced by IFRC, UNICEF and WHO, provides an overview of RCCE coordination approach and priorities across the different phases of the COVID-19 preparedness and response
The COVID-19 pandemic is challenging health systems across the world. Rapidly increasing demand for care of people with COVID-19 is compounded by fear, misinformation and limitations on the movement of people and supplies that disrupt the delivery of frontline health care for all people...
This g...uidance addresses the specific role of community-based health care in the pandemic context and outlines the adaptations needed to keep people safe, maintain continuity of essential services and ensure an effective response to COVID-19. It is intended for decision-makers and managers at the national and subnational levels and complements a range of other guidance, including that on priority public health interventions, facility-based care, and risk communication and community engagement in the setting of the COVID-19 pandemic.
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As information about COVID-19 is rapidly evolving, it can be challenging to navigate and synthesize all of the information. The purpose of this document is to provide a synthesized, indexed reference of accurate, standardized COVID-19 information from trustworthy sources. Information is presented in... simple, clear language to support the development of messages and materials needed for social and behavior change interventions.
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Comme les informations sur COVID-19 évoluent rapidement, il peut être difficile de naviguer et de synthétiser toutes les informations. L'objectif de ce document est de fournir une référence synthétisée et indexée d'informations COVID-19 précises et normalisées provenant de sources fiables.... Les informations sont présentées dans un langage simple et clair afin de soutenir l'élaboration des messages et du matériel nécessaires aux interventions de changement social et comportemental.
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The Network for Shared Knowledge and Active Dialogue in Support of Effective COVID-19 Action
Use this checklist to quickly remind yourself of the essential components of community engagement in your response, including when movement restrictions may be in place.
This guide is intended to support teams working directly with communities during the Covid-19 pandemic. It provides general guidance on community engagement during outbreak responses, including how to support an integrated response, as well as outbreak prevention and response.
This practical guidance is designed to assist programme specialists to implement COVID19 RCCE activities for and with refugees, IDPs, migrants and host communities vulnerable to the pandemic. The guidance highlights key challenges and barriers faced by these people in accessing COVID19 health-relate...d information and presents key considerations and recommendations for planning and implementing RCCE activities. The document can be adapted to countries’ specific context and aligned with national response plans for COVID-19 and national RCCE plans.
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Communication sur les risques et participation Communautaire
Mensagens para Comunicação dos Riscos e Envolvimento da Comunidade
ت، ّالرعاية الصحية المجتمعية، بما يتضم."19كوفيد-′′في سياق جائح
Key Considerations
This brief focuses on cross-border movement in Eastern and Southern Africa (ESA) and its implications for development of risk communication and community engagement (RCCE) strategies aimed at preventing transmission of COVID-19 in the ESA region. Given the extensive risk of cross...-border transmission of the virus and the imminent reopening of borders, such strategies are essential to containment efforts
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Risk communication encompasses all the basics of health communication but differs in the need for speed and reliance on trust. At times of crisis, leaders are called on to provide a quick, sensitive and trustworthy response.